Terms & Conditions

General information 

This programme is only open to employees of First Battery and First Battery Centre.  

Throughout the year, there will be numerous courses and quizzes for the employees to complete. Once complete, employees’ results and applicable badges will be available immediately and can be downloaded from their personalised dashboard.  

How we collect sign-ups for First Battery Academy 

  • Direct email 

  • SMS 

  • Telecommunications  

  • Online 

This information is, 

  1. Voluntarily provided by you, via First Battery (Pty) Ltd and First Battery representatives. 

  1. Voluntarily provided by you, via subscription to the programme from SMS and/or email and/or telecommunications. 

  1. Voluntarily provided by you, via the First Battery Academy email info@fnbacademy.co.za.   

  1. This programme is only available to a select group of people who are employees of First Battery or First Battery Centre and have been sent an invitation to join the programme. 

When you sign up to First Battery Academy, you voluntarily consent to First Battery processing your personal information in accordance with these Terms and Conditions and Privacy Policy available at fnbacademy.co.za 

Types of information we collect 

Personal Details:  

  1. Name  

  2. Surname  

  3. Date of birth  

  4. Location (province, city of residence) 

Contact Details:  

  1. Cell number (more than one if applicable) 

  1. Email address 

  1. Work contact information 

Additional Information:  

  1. Highest qualification  

  1. Job description 

How we store your information 

We store the personal information of all our members on our Content Management System server, which is connected to the First Battery Academy website. We use reasonable organisational, technical, and administrative measures to protect personal information, including the use of safeguards such as firewalls and data encryption, enforcing physical access controls to our buildings and files, and authorising access to personal information only for those employees, agents, contractors and third parties who require it to fulfil their job responsibilities, or who require it to support you and your use of First Battery Academy. 

Who we share your information with

Your personal information will be accessible to limited personnel from First Battery, its agents, contractors and other third parties as is necessary to support you and your use of First Battery Academy. Your personal information may also be transferred to affiliates outside the Republic of South Africa, which may provide for different data protection rules than South Africa, but who shall treat your personal information in accordance with our Privacy Policy and use it for the same purposes. 

What we do with the personal information 

We may use any personal information provided by you for such purposes indicated to you in writing at the time you registered for the programme, including for the purpose of direct marketing of First Battery products and services. 

  1. We will contact registered members via SMS and email with content related to First Battery products. 

  1. We will contact registered members via SMS and email to inform you of availability of material and updates on the programme progress. 

  1. We will contact registered members via SMS and email to ensure you have provided your correct contact information, and if it has changed, to ask that you update it via the First Battery Academy website or email the changes so we can update them for you. 

How you can access or change your personal information 

If you would like to review or change your registered details, you can at any time, either view and amend some of your details by going to your profile on the First Battery Academy website, or contact us on info@fnbacademy.co.za. You can request that your information be removed from First Battery Academy records by emailing info@fnbacademy.co.za

Optional consent 

Although you can opt out of receiving communications at any point of the programme, we advise that you keep one of the services as they will assist you with timings and reminders of important dates throughout the year. You can opt out on a specific type of communication by following the unsubscribe link at the bottom of each mail, or by replying with the word “STOP” to opt out of receiving any further SMS notifications. If you no longer wish to participate in the programme in its entirety, you can email info@fnbacademy.co.za at any time and request to be removed from the programme. 

While we do our best to act on your preferences as soon as we can, please be aware that it may take up to five (5) days for changes to be applied. Should you have any questions or concerns, please contact us via email at info@fnbacademy.co.za 

Competition and prize draw rules and regulations 

Prize draws and/or competitions may be run throughout the programme. In all competitions, the judges’ decision is final, and no correspondence will be entered into. 

  1. Prizes are not transferable and may not be deferred, changed or exchanged for cash or any other item. 

  1. Winners are selected at random. 

  1. Winners will be drawn within 10 working days of each promotion’s closing date. 

  1. If you use a mobile phone or email address for entry into the competition, your details must correspond with those you registered with, or your entry will not be valid. 

  1. It is your responsibility to ensure that any information which you provide is accurate, complete and up to date. 

  1. It is your responsibility to ensure that your entry is received by us prior to the closure of the competition or prize draw. Any entries which are not received by us prior to the closure of the competition or prize draw will not be eligible for participation, regardless of the reason for the late entry. We and our affiliates are not liable for the failure of any technical element relating to the draw and/or competition that may result in the unsuccessful submission of an entry. 

  1. We and our affiliates will not be responsible for any harm, damage, loss or claim relating to the provision of any element of a prize, or any changes to a prize that may be made at any time. 

  1. Winners will be notified through their registered contact details. Should we, or a third-party supplier, be unable to contact a winner within 30 days, the winner will forfeit the prize and First Battery Academy reserves the right to re-draw a new winner, under the same conditions. 

  1. We and our third-party agents, as the case may be, reserve the right to vary, postpone, suspend, or cancel the competition and any prizes, or any aspect thereof, without notice at any time, for any reason which we deem necessary. In the event of such variation, postponement, suspension or cancellation, you agree to waive any rights, interests and expectations that you may have in terms of this competition and acknowledge that you will have no recourse against us, our affiliates and third-party agents. 

  1. We and our affiliates assume no liability or responsibility whatsoever for any direct or indirect loss or damage arising from your participation in the draw and/or competition and will not entertain any direct correspondence with anyone in this regard. 

  1. You indemnify and hold harmless First Battery and its affiliates to the fullest extent allowed in law, against any claims arising howsoever from your participation in the draw and/or competition and/or use of the prize. 

  1. The Terms and Conditions will be governed by and enforced in accordance with the laws of the Republic of South Africa. 

Privacy statement 

In order to provide you with support for First Battery Academy, all personal information provided by you will be electronically stored by First Battery on our Content Management System server, which is connected to the First Battery Academy website located in South Africa. 

We take your privacy seriously. We will only use your personal information in accordance with South African privacy laws and other applicable laws. Limited personnel from First Battery, agents and contractors we use to support our business (such as marketing agencies) will have access to the personal information. In such cases, we require third-parties to agree to treat it in accordance with our Privacy Policy and use it for the same purposes. Access to your information will be used only as necessary to support you and your use of First Battery Academy. Your personal information may also be shared with other third-parties as required by regulatory agency or court order. 

You can request that your information be removed from First Battery Academy records by emailing info@fnbacademy.co.za.   

Please read the Privacy Policy for more information at www.fnbacademy.co.za/privacy-policy.   

FIRST BATTERY Division of METINDUSTRIAL (PTY) LIMITED 

This site is published by FIRST BATTERY Division of METINDUSTRIAL (PTY) LIMITED, which is solely responsible for its contents. It is intended for First Battery and First Battery Centre employees in South Africa.